Terms & Conditions

As a condition of using the The Cheese Artisans website (cheeseartisans.com.sg) and other services provided by the website, (“the service”), you agree to comply with and be subject to all of the following terms and conditions of use: Your use of the service constitutes your agreement to comply with the following terms and conditions. The following rules may be modified from time to time. Continued use of the service by you will constitute your acceptance of any subsequent changes or revisions. If you do not agree with these terms and conditions, please do not use the service.

1. Use of Service

The use of the website services is for personal use only. You agree that you will only register one account as a user. Instances of multiple accounts per user will result in the additional accounts being closed, and all credits (if any) attached to the additional accounts will be forfeited and terminated.
The service shall be used for lawful purposes only and that you will not use any obscene or offensive language, or place on the service any material is false, defamatory, abusive, harassing or hateful.
Further, you may not place on the service any material that is encrypted, constitutes junk mail or unauthorized advertising, invades anyone’s privacy, encourages conduct that would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, state, national or international law or regulation. You agree and acknowledge that your failure to follow the rules set forth in this Agreement may subject you to civil and criminal liability.

2. Responsible Service of Alcoholic Beverages

Under Singaporean law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order for alcoholic beverages on our website you are confirming to us that you are at least 18 years of age.

3. Privacy Policy

To offer the goods and services we provide in our online business, we will need to collect personal information.
By using the service, you consent to our collection, use and disclosure of your personal information in the manner set out in the Privacy Policy.

4. Copyright, Trademarks and other Proprietary Rights

The Cheese Artisans is a registered trademark of The Cheese Artisans Pte Ltd. Other product and company names mentioned on the service may also be registered trademarks of The Cheese Artisans Pte Ltd or their respective owners.
The service contains material that is owned by or licensed to The Cheese Artisans Pte Ltd. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited unless otherwise stated.
You may download and view content from the service, which may include, without limitation, text, graphics, icons, photographs and URLs (Content) and/or print a copy of this material for your own use only, provided you do not modify the content or use the content in a manner or for a purpose prohibited by these terms.
You agree and acknowledge that you shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or proprietary rights.

5. Content

The content of the pages of the service is for your general information and use only. It is subject to change without notice.
The Cheese Artisans does not provide any warranty or guarantee as to the accuracy, quality or completeness of the information and materials found on the service for any particular purpose.
Your use of any information or materials on the service is entirely at your own risk, for which The Cheese Artisans shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the service meet your specific requirements.
Any information or material placed on the service by users, including ratings, reviews, advice and opinions, is the view and responsibility of those users and does not necessarily represent the view of The Cheese Artisans.

6. Limitation of Liability

The Cheese Artisans’s services are provided in good faith, but The Cheese Artisans does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the service, and all warranties and representations are hereby excluded to the extent permitted by law.
The contents of the service do not constitute advice and should not be relied upon in making, or refraining from making, any decision.
To the extent permitted by law, The Cheese Artisans hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service.

7. Promotional Codes, Competitions or Related Offers

The Cheese Artisans reserves the right to change the terms and conditions of, or otherwise modify, suspend or cancel any promotional code, competition or related offer at any time. Only one promotional code can be applied to any order.
The Cheese Artisans reserves the right to impose additional terms and conditions on any promotional code, competition or related offer, and/or change or otherwise modify, suspend or cancel such promotional code, competition or related offer at any time. Only one promotional code can be applied to any order. The Cheese Artisans reserves the right to revoke any promotion code if fraudulent activity is suspected.

8. Accuracy and Availability of Online Orders

The cheeses are cut fresh when we receive your order. Every endeavour is made to cut each cheese to the exact unit quantity ordered. You agree to a 10% variation in the cheese weight.
While we maintain a strict control on our inventory, we do run out of items at times. Should such a situation arise, we will contact you via email after we first attempt to contact you by phone. If we do not get a response from you by the time the order is dispatched, you agree that we can remove that item(s) from your order and dispatch the rest of your order to you, and that the difference in value will be refunded to you within 30 days.
On the odd occasion that we make a mistake on your order, we sincerely apologise for any inconvenience caused, but The Cheese Artisans Pte Ltd will not be liable for any damages and you agree not to make any claims against the company as a result of the mistake.

9. Product Appearance and Description

We have made every effort to display the appearance of our products as accurately as possible. This includes, but is not limited to, colours, dimensions, specifications, descriptions and packaging. We may from time to time alter the product specifications of items displayed on our website without prior notice. The packaging of our products may also vary from time to time, but this will not affect the contents.

10. Return and Refund Policy

We do not offer any return or refund policy on the goods sold.

11. General, Governing law and jurisdiction

You may not transfer any rights or obligations you may have under these terms and conditions. We reserve the right to transfer or to subcontract any right or obligation under these terms and conditions at our sole discretion without your consent. If any term or provision of these terms and conditions is found by a court of competent jurisdiction to be illegal, invalid or otherwise unenforceable, such term or provision shall not affect the other terms or provisions, or the whole of these terms and conditions, but such term or provision shall be deemed modified to the extent deemed necessary to render such term or provision enforceable, and the rights and obligations of the parties shall be construed and enforced accordingly, preserving to the fullest permissible extent the intent of the parties and the purposes of these terms and conditions.
Nothing in these terms and conditions shall constitute or be deemed to constitute an agency, partnership or joint venture between The Cheese Artisans and you. A person who is not a party to these terms and conditions has no right to enforce or enjoy the benefit of any term of these terms and conditions under the Singapore Contracts (Rights of Third Parties) Act (Chapter 53B). These terms and conditions shall be governed and construed in accordance with the laws of Singapore, and you submit to the non-exclusive jurisdiction of the courts of Singapore.